Privacy Policy

Welcome to Halloween Shop! Just as we meticulously craft your magical costume transformations, we’re equally dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our magical costume wonderland.

Our Magical Promise to You

At Halloween Shop, we serve a diverse family of customers – from 1920s Gatsby enthusiasts to themed party planners and families creating coordinated looks. Your trust is the most important accessory we have, and we’re committed to protecting your privacy with the same care we apply to quality-checking every costume before shipping.

Information We Collect

Personal Information You Provide

• Order Information: Name, email address, shipping address, and payment details when you purchase from our 1920’s, Accessories, Childrens, Ladies, Mens, or Themes collections
• Account Details: If you create an account, we store your preferences and order history
• Communication Records: Messages and inquiries sent to our customer care team
• Payment Information: Processed securely through our payment partners (credit cards, PayPal)

Automatically Collected Information

• Device Information: IP address, browser type, and device characteristics
• Usage Data: Pages visited, products viewed, and time spent exploring our costume collections
• Location Data: General geographic location to provide relevant shipping information

How We Use Your Information

We use your information to create the magical, family-friendly shopping experience you deserve:

• Order Fulfillment: Process your costume orders and coordinate shipping from our Panama City location
• Customer Service: Provide friendly support for your costume planning needs
• Personalization: Suggest relevant costumes and accessories based on your interests
• Security: Protect against fraud and unauthorized transactions
• Improvements: Enhance our website and costume collections based on customer preferences
• Communication: Send order updates and respond to your inquiries

Information Sharing and Disclosure

We treat your information with the same care we give to our authentic flapper dresses and themed ensembles:

• Service Providers: Trusted partners who help with payment processing, shipping, and website operations
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger or sale of our business
• International Orders: Necessary information for customs and international shipping

We never sell your personal information to third parties.

International Data Transfers

As we serve customers worldwide (excluding some Asian and remote regions), your information may be processed in different countries. We ensure all transfers comply with applicable data protection laws and maintain the same level of security regardless of location.

Data Storage and Security

Just as we spend 1-2 business days quality checking every costume, we apply meticulous attention to your data security:

• Encryption: Industry-standard encryption for all sensitive information
• Secure Payment Gateways: Protected payment processing for credit cards and PayPal
• Limited Access: Only authorized personnel can access your personal information
• Data Retention: We keep your information only as long as necessary for business and legal purposes

Your Rights and Choices

You have control over your personal information, including the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your information in a readable format
• Restriction: Limit how we use your information in certain circumstances

To exercise these rights, contact us at [email protected]

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for website functionality and secure checkout
• Preference Cookies: Remember your language and display preferences
• Analytics Cookies: Help us understand how customers explore our costume collections
• Marketing Cookies: Show you relevant costume suggestions

You can control cookie settings through your browser preferences. However, disabling essential cookies may affect your shopping experience.

Children’s Privacy

While we offer Children’s costumes, we don’t knowingly collect personal information from children under 13 without parental consent. Our family-friendly approach extends to privacy protection for all family members.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or direct notification. The “Last Updated” date at the top indicates when revisions were made.

Contact Us

Simple payments. Magical transformations. Unforgettable memories.