FAQ

We specialize in a wide variety of costumes spanning different eras and themes! Our collection includes:

• 1920’s – Authentic flapper dresses and Gatsby-inspired outfits
• Accessories – The perfect finishing touches for any costume
• Children’s Costumes – Family-friendly and comfortable outfits for little ones
• Ladies’ Costumes – From elegant to adventurous designs
• Men’s Costumes – Character outfits and themed ensembles
• Themed Collections – Curated costumes for specific parties and events

Absolutely! Every costume undergoes 1-2 business days of quality checking before shipping. We believe in delivering not just costumes, but confidence and creativity for your special events.

Yes! We pride ourselves on offering family-friendly ensembles that can help create coordinated group costumes or individual outfits for every family member.

We offer two reliable shipping methods:

• Standard Shipping ($12.95) – Via DHL or FedEx, delivered in 10-15 days after shipping
• Free Shipping – Via EMS on orders over $50, delivered in 15-25 days after shipping

All orders require 1-2 business days for processing before shipping.

After the 1-2 business day processing period:

• Standard Shipping: 10-15 days
• Free Shipping: 15-25 days

Pro Tip: Order early, especially during peak seasons like Halloween, to ensure plenty of time for adjustments!

We ship worldwide from our base in Panama City, Florida! However, please note that delivery to some Asian countries and remote areas may not be available due to logistical constraints.

Yes! Our Standard Shipping option includes tracking every step of the way from our warehouse to your door. You’ll receive tracking information once your order ships.

We offer hassle-free returns within 15 days of delivery. If your costume isn’t the perfect fit or doesn’t meet your expectations, we’re here to help make it right!

Please contact our customer care team at [email protected] to initiate a return. We’ll guide you through the simple process and ensure your satisfaction remains our priority.

Returns must be initiated within 15 days of delivery and items should be in original condition. We want you to love your costume as much as we do, so we’ve made our return process as straightforward as possible.

For your convenience and security, we accept:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely! We use industry-standard security measures to protect your payment information. All transactions are processed through secure payment gateways.

While creating an account can make future purchases faster, it’s not required for one-time orders. You can checkout as a guest if you prefer.

Yes! We ship to most international destinations from our Florida location. Our global network ensures your costume arrives ready to make memories, no matter where you are!

While we reach most destinations worldwide, delivery to some Asian countries and remote areas may not be available. If you have questions about shipping to your specific location, please contact us before ordering.

International customers may be responsible for paying customs duties, taxes, or other fees imposed by their country. These charges are not included in our shipping costs and are the responsibility of the recipient.